Our responsibilities

At Estarli, we're committed to reducing waste, extending product life, and ensuring that our e-bikes, batteries and electrical components are recycled responsibly at the end of their useful life.

As a producer and retailer of electrical and electronic equipment (EEE), we comply with the UK Waste Electrical and Electronic Equipment (WEEE) Regulations and Waste Batteries Regulations. These regulations help prevent valuable materials from being sent to landfill and ensure that products are recycled safely and responsibly.

WEEE Compliance Number:[??]
Batteries Producer Registration Number (BPRN) BPRN12838.

Repair rather than replace

If your bike is defective, please endeavour to repair the bike rather than attempting to dispose of it unnecessarily.

Recycling your Estarli e-bike and its battery

Your e-bike contains electrical and electronic components that should not be disposed of with household waste.

When your e-bike reaches the end of its life, please ensure it is recycled through an authorised collection or recycling facility. E-bikes contain valuable materials including aluminium, steel, copper, plastics and electronic components that can be recovered and reused.

Battery Recycling

Lithium-ion batteries require special handling and must never be placed in household waste bins.

All Estarli e-bike batteries should be recycled through an approved battery collection scheme when they reach the end of their service life. Proper battery recycling helps recover valuable materials while preventing environmental harm.

If your battery is damaged, swollen, overheating or otherwise unsafe, do not attempt to dismantle it. Contact Estarli for guidance on safe handling and disposal.

Free Take-Back Service

In accordance with UK WEEE Regulations, Estarli offers a free take-back service for equivalent waste electrical equipment when purchasing a replacement product.

If you are buying a new e-bike to replace an old one, we will recycle your old one for free if you bring the old bike to us within 28-days of purchasing the new one. This includes the battery.

To arrange a return, please contact our customer support team before sending any products.

Please note that lithium-ion batteries must be transported in accordance with applicable safety requirements. Our team will provide instructions before any battery return is arranged.