Terms & Conditions

Thank you for visiting www.estarli.co.uk (the ‘Website’).The Website is subject to Terms and Conditions and we ask that our visitors (‘Visitor’, ‘You’) read these carefully.
The Website is owned and managed by Estarli EV Limited (‘Estarli’), a company registered in England and Wales (company number 12646575). The registered address is 160 City Road, London EC1V 2NX.Our VAT number is 349 7432 66.
The use of this Website is governed by the terms and conditions set forth below. The use of the Website by You indicates your acceptance of these terms and conditions and any placement of an order to Estarli indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms and conditions included with any purchase order, whether or not such terms and conditions are signed by Estarli. Estarli reserves the right to make changes to this website and these terms and conditions at any time.
Copyright & Trademark Notice
This website is owned and operated by Estarli. Unless otherwise specified, all materials appearing on this website, including the text, website design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Estarli. All audio and video clips are the sole property of Estarli or their respective content providers. All software used on the website is the sole property of Estarli or those supplying the software. You may use the content of this website only for the purpose of exploring this website or placing an order on this website and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Estarli. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
For retail goods and services related to bicycles, “Estarli” and the Estarli logo are trademarks of Estarli EV Ltd, 160 City Road, London EC1V 2NX UK.
Disclaimer and Limitation of Liability as to Products Sold
All of Estarli products are guaranteed against defects in accordance with the manufacturer’s warranty from the date of purchase. Except as expressly stated herein, Estarli makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Estarli website. Except as expressly stated herein, Estarli expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this website, including but not limited to, merchantability and fitness for purpose. You agree that the sole and exclusive maximum liability to Estarli arising from any product sold on the Website shall be the price of the product ordered and paid. In no event shall Estarli, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages.
Disclaimer and Limitation of Liability as to the Estarli Websites
The Website and the materials therein are provided "as is". Estarli makes no representations or warranties, either express or implied, of any kind with respect to the Website, their operations, contents, information, materials. Estarli expressly disclaims all warranties, express or implied, of any kind with respect to the websites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Estarli, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Pricing and Availability
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Estarli shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Estarli shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Estarli shall immediately issue a refund to your credit card account in the amount of the charge. Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU. VAT is not included in our prices for customers outside of the EU. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the Total Cost'.
Links Policy
To provide increased value to our Visitors, the Website may contain links to third-party websites and, likewise, third-party websites may contain links to the Website. Estarli is not responsible for the availability of, or any content or material contained in, or obtained through, any such neither third-party websites, nor does Estarli recommend, endorse or accept responsibility for the content of any third-party websites. If you decide to access any third-party website linked to the Website, you do so entirely at your own risk.
Website Orders
Contracts between Estarli and its customers are covered by Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, legislation protecting buyers when buying online or by phone,
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Estarli reserves the right at any time after receipt of your order to accept or decline your order for any reason. Estarli reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. Estarli is a retailer to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by Estarli.
Cancellations and Returns
If you wish to cancel an order, you may do so provided that you exercise your right no longer than 14 days after the day on which you receive the goods.
Your right to return or cancel products does not apply to goods that are custom-built, are ordered to your specification, or that have been clearly personalised. This doesn't affect your statutory rights if goods are faulty or not as described.
To exercise the right to cancel, you must make contact with Estarli and notify of your decision to cancel your contract by a clear statement, including details of your name, address, details of the order you wish to cancel, including also your preferred contact details (phone number and email address).
You can cancel by email: info@estarli.co.uk, or call +44(0) 1442-817374, or write to
Estarli EV Ltd, 160 City Road, London EC1V 2NX.
If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply.
Estarli reserves the right to make a refund less any costs relating to loss in value as a result of damage, mishandling, or other devaluation though use of the goods. Refunds shall be made within 14 days of receipt of the returned goods, made using the same means of payment as used for the initial order transaction.
Cycle Schemes
All cycle scheme providers charge a fee to Estarli for acting as middle-man in the transaction. These fees are: Green Commute Initiative 5%, Cyclescheme 10%, Bike2Work 10%, Cycleplus 10%. Estarli reserves the right to charge an admin fee when processing cycle scheme vouchers, not greater than those listed above, to cover these fees. Please note that Estarli do not make additional profit from this purchase and the additional fee covers only the commission charged. All providers are aware that this fee may be charged.
Customers choosing to ‘derestrict’ their eBike acknowledge the fact that their eBike no longer conforms to EN15194, the European legislation for Electric Pedal Assisted Cycles and as such is illegal for use anywhere other than on private land, with express permission from the landowner.
Such derestricted eBikes should not be used on the public highway, cycle paths or other publicly accessible routes. Customers purchasing a de-restriction kit acknowledge their responsibility to use only as directed. Estarli accept no liability for customer actions.
Please note that the de-restriction kits are manufactured by a third-party and are not endorsed by Estarli. No warranty is available on these components. Fitment of a de-restriction kit may void any given manufacturer’s warranty.
Jurisdiction and Governing Law
Your use of this Website and these Terms and Conditions of Use shall be governed by and construed in accordance with the laws of England and Wales and will be deemed to have occurred in England.
You agree that any legal action brought against Estarli shall be governed by the laws of England without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Estarli website shall be an appropriate local or county court located in England.
If any of the provisions of these Terms and Conditions of Use are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.


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